When is an email notification sent from My Vessels?
An email notification will be sent when::
Deadlines
- when the certificate expiration date is approaching
- when the deadline for a response to reactions is about to expire;
- when the deadline for sending documentation related to ship building is about to expire.
Reactions
- when a reaction regarding a vessel is created
- when a reaction is closes
- whe a caseworker accepts or rejects documents associated with a ship building case
History and dialogue
- when a caseworker answers a message sent by the customer
- when a caseworker responds to an order for new control on board the vessel
How to subscribe to e-mail notifications
When you are logged in, you will click on the gear on the right-hand side and choose “Notification settings”.
The following page will appear:
The notification settings will generally be switched off.
If you want to receive e-mail notifications for one vessel, you must activate the notifications.
This is done by clicking the slider under “E-mail notification”.
For the example below, you will receive an e-mail notification for ACERGY VIKING. However, you will not get e-mails regarding AKKARFJORD.
Language options for e-mail notifications
You can choose to receive e-mail notification in Norwegian or English.
When the e-mail notifications are activated, you can choose the language for the notifications by clicking Norwegian” or “English” on the right-hand side of “Notification language”.
Note: If you have not chosen to receive e-mail notifications, you may not choose language.